Case Study
Building Customer Satisfaction and Loyalty with the Power of Hallmark Cards
Whether in the form of an appreciation message, a word of encouragement, a condolence or even an apology, employees can engage and truly connect with customers.
Case Study
Shopper Marketing at Its Best: Creating “Loyalty Beyond Reason”
To raise the loyalty-marketing bar, Walgreens collaborated with Hallmark to take personalized action on key customer insights and data—using a custom Hallmark greeting card to do the hard work. Emily Miller, who was then category manager of greeting cards at Walgreens Retail Products, wanted to demo…
Case Study
Hallmark Greeting Cards Work Better Than Letters, Phone Calls and Other Greeting Cards
Learn how a financial services company with over 10,000 locations uses Hallmark cards to improve client retention and agent engagement.
Case Study
A Beginner's Guide To Life Event Marketing
Sending greeting cards for life events connects you with your customers, employees and prospects at times when something momentous is happening in their lives.
Case Study
Small Gestures get Big Results at Consumers Energy
Discover how Consumers Energy achieved remarkable results in customer care by sending personalized Hallmark cards with Care from Hallmark. This case study highlights the power of small gestures in building strong customer relationships and enhancing overall customer satisfaction. Learn how a simple …
Case Study
Increasing Customer and Employee Satisfaction with a Hallmark Card
How the Hallmark Customer Care Solution enhanced the customer experience for Evergy (formerly KCP&L), a case study.